Contact us

NoteFit is a training-planning app for coaches and athletes. If you need help, email us at admin@notefit.app. This is our only support channel, and it is monitored by the team that builds the app.

To help us answer quickly, please tell us the email address registered to your account, whether you are using the iOS app or the web app, and — for a problem report — what you did and what happened instead.

What we can help with

Signing in, password resets, and problems with Apple or Google sign-in.
Questions about athletes, cycles, workouts, and sharing.
Bug reports and feedback about the app.
Privacy questions and data-protection requests, including access, correction, export, and deletion.
Anything in our policies that is unclear.

Reset your password

Choose Forgot password on the sign-in screen and we will email you a reset link. If the email does not arrive, check your spam folder, then contact us at admin@notefit.app.

Delete your account

You can delete your account and its data from inside the app:

iOS app — Settings → Danger Zone → Delete account. Re-authenticate to confirm.
Web app — Account → Danger Zone → Delete account. Re-authenticate to confirm.

If you cannot access the app, email admin@notefit.app from your registered address. Our Data Deletion Policy explains exactly what is erased, what is retained, and for how long.

Request a copy of your data

You can ask for a copy of the personal data held about you. Email admin@notefit.app from your registered address and we will verify the request before responding. Your rights, and the time limits that apply to them, are set out in our Privacy Policy.

Policies

Who we are

NoteFit is operated by SMVMC, LDA., Portugal.
admin@notefit.app

Support